Administration Assistant

Administration Assistant, Band 2 37.5 Hours Permanent Contract

An opportunity has arisen for an administration assistant to work within the Dudley Clinical Hub in Dudley Group.

The admin teams provide an important and integral part of the day to day running of the nursing services, through email and telephone referral systems, and administrative support to the clinical teams who are based throughout the community, liaising with patients, carers, healthcare professionals and other representatives from health and social care organisations, across Dudley and possibly neighbouring localities.

You will be a part of small team of administrators; you will be an adaptable and confident team member, who possesses excellent communication skills, both verbal and written, be resilient and enjoy working closely with a team in a demanding environment.

Working Days are Monday-Sunday . Subject to the needs of the service your working hours may include working Saturdays, Sundays and Bank Holidays.

To provide comprehensive administrative support service to the Nursing Teams, and to undertake general clerical duties including opening and distribution of mail, maintenance of filing system and photocopying, word processing, reports, meeting support, completion of forms, and all correspondence, whilst maintaining confidentiality.

There may also be a requirement to undertake other similar duties as part of this post in order to provide a quality service. These will be consistent with the level of responsibilities outlined above.

This job description may be reviewed from time to time in light of developments and may be amended in consultation with the post holder.

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

The Dudley Group NHS Foundation Trust recognises the values and transferable skills that the Armed Forces community bring and recognise their compatibility with NHS roles.

We are committed to home life balance through flexible working and making reasonable adjustments where possible.

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake