Job Description & Requirements

Job Overview

Receptionist

Monday - Friday 8.00am - 17.00pm

Salary £25,000

General:

To represent Signature and Network Rail in a proficient, professional and personal manner at all times.
To ensure appearance is maintained to our grooming standards.
To attend any training sessions requested by the management team.
To assist all guests and Network Rail clients with any reasonable requests.
Liaising with Mitie Cleaners, Security & Workplace Management to ensure the site is operating smoothly.
To report any faults or health and safety concerns to the relevant person or department.
To comply with Signature standards for absences/ sickness.

Reception:

Being the first point of contact at the Reception desk while always maintaining a professional and helpful attitude.
To sign in visitors, issuing the health and safety brief.
Effective management of administrative tasks such as, but not restricted to; monthly visitor figures, internal auditing and staff passes report.
Responding to the Reception Inbox making sure all emails are replied to in a timely manner.
Receiving daily parcel deliveries and ensuring the recipient is made aware.
Complete St Vincent Streets Site Inductions with new starters – Every Monday.
Proactively assisting with any client events.
Keeping the front of house QHSE folder and documentation up to date.
Complete online Fire Warden Training and supporting with site duties during a building evacuation.
Weekly stock checks and ordering of required stationary to maintain supplies for front of house.
To provide training for new and temporary team members.
Ensuring all Network Rail Signature health and safety posters and leaflets are up to date and relevant.
Maintain up to date health and safety folders, with direction from the front of house manager.
Making sure the kitchen area is clean and tidy throughout the day & evening.
Checking meeting rooms are cleared down and ready for the following day.
Making sure all milk, coffee and sugar is topped up throughout the day and always kept tidy.

Security

To remain constantly aware of security and report or act upon any suspicious event or person.
To regularly liaise with the Building security/ onsite Building Manager to ensure we are aware of an issues/risks that may affect the office.